Orders & Shipping

Incredible Products Shipping Information

Delivery Times

Your purchases come from all over the world. Because of this, they may depart from various locations and/or arrive to you in multiple packages, even though only one delivery fee is charged per order. Delivery times may vary. Estimated delivery times are listed for each product on the sale page, and can be found in your order emails.

Tracking & Notifications

We will send you email notifications with estimated delivery updates for each stage of every shipment in your order. Once it leaves our warehouse, you will receive an email that includes final tracking information.

Service Areas

Incredible Products™ can ship to any street address in the United States, including Alaska and Hawaii. We will ship to Canada and many international locations. We will ship your order via UPS, USPS, FedEx; we do not ship to PO Boxes, APO addresses.

California

IIncredible Products™ is currently obligated to collect sales tax in California. If this fee applies, it will appear at checkout.

Hawaii & Alaska

Shipping to HI or AK incurs an additional $15 per order. If this fee applies, it will appear at checkout.

Canada

Shipping to Canada incurs an additional $15 per order plus any applicable Canada taxes. Additionally, Duties & Taxes may apply. These fees will appear at checkout.

Undelivered Packages

We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.

Discounted Shipping

Certain light weight, high value items may qualify for discounted shipping rates. Standard shipping rates do not apply to discounted shipping products. Instead as a per item rate which will be listed at product checkout.

Special Cases & Fast Track & Special Shipping or 3rd Party Carriers

Handling fees may apply for items that require special attention. This can be applied to items that are too large and/or are coming internationally. These charges are only used to cover our own shipping costs and we keep them as low as possible. Fast Track Shipping or Special delivery charges for large items (usually furniture) are listed per product. Special Shipping service includes delivery into the room of choice with removal of packing materials. This service does NOT include assembly IF the item requires assembly. The Shipping provider will contact the customer to schedule delivery. If your item arrives visibly damaged, please reject the shipment and contact CS@IncredibleProducts.com  

Short Shipments

Short Shipments happen when we receive fewer items than were sold in the brand’s sale. If your order was affected, Incredible Products Network will email you within a few days.