This website is designed to solely to provide general information about Incredible Products, Inc., and its services, affiliates and history. For more specific information, please contact Incredible Products, Inc. directly.
Our website development team has made -- and will continue to make -- significant efforts to provide the most accurate and current information possible. However, Incredible Products, Inc. makes no warranty or representation, either express or implied, that the information is accurate or complete. Neither Incredible Products, Inc. nor its representatives shall be liable in any way for direct, indirect, incidental, consequential, or punitive damages resulting from the use, access, or inability to use, information presented on this website. Neither shall Incredible Products, Inc. be liable in any way for possible errors or omissions in the information presented in this website.
This website also contains links to other third-party websites and references to third-party information. This type of information is clearly marked as such where possible. Incredible Products, Inc. bears no responsibility for the existence, accessibility, utility, or accuracy of any such links, websites, or information. Incredible Products, Inc. disclaims all liability for information contained in third-party websites over which we have no control.
Finally, Incredible Products, Inc. reserves the right to alter the content of this website at any time, for any reason, and without prior notification. Incredible Products, Inc. will not be liable in any way for any possible consequences of these changes.
Incredible Products, Inc. takes the protection and proper use of your personal information seriously and is committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information. In this policy, "personal information" means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), email address, and telephone number, etc.
Categories of Information We Collect
We collect personal information when communicating or interacting with you. Personal Information is any information that we can use to identify, locate, or contact you. Some examples of Personal Information we collect include:
- Registering for any services or purchasing on our website
- Subscribing to Email Updates (our email newsletter) or other communications from us or managing your preferences with us
- Interacting with our websites or mobile sites, mobile applications, Wi-Fi, and other online services
- Transaction information about how you interact with us such as purchase history, customer account information, computer and mobile device information and push notification services you request
- Precise location information if you provide it to us to (e.g., to show you the store nearest you)
- General location information from your browser or device (which we use for internal purposes, such as foot traffic analysis)
- When you participate in any of our programs such as surveys, loyalty programs, and programs in general, etc.
- When you apply for employment which may include your social security number or social insurance number
- Through communications with you, or through the family of companies
- Contacting us with a comment, question or complaint
We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. We may combine all information we collect and we may disclose this information within our corporate family of companies or our service providers. When you visit our websites or other online services we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data.
How We Use Your Information
Incredible Products, Inc. uses the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, notify you of product recalls or safety issues, process and respond to your application for current or future career opportunities, process membership requests when you apply or otherwise administer your participation in our programs, to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events.
We also use your personal information for our everyday business purposes such as service improvements, security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.
How We Share Your Information
To best serve you, we may share your personal information with other members of our companies and with service providers that provide support services to us or that help us market our products and services, administer our programs, operations, fulfill your requests, surveys, and product reviews, or provide you with membership information. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from us. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, to advise you of a product recall detect and protect you or us from fraud or theft, manage information security or bring legal action to protect your rights or the rights of Nordstrom or others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.
To best serve you, we record and access information, including your name, address, telephone numbers, email address, interests, privacy preferences and purchase history.
Many of our customer’s want a better business or shopping experience that is personalized, relevant and intuitive. We are pleased to offer you the ability to opt-in for text messages with your individual salesperson as another way to communicate through our website or app. If you elect to enroll to receive text messages from your salesperson that uses our app may receive easy-to-check text messages about products or services, recommendations, and reminders for upcoming sales, events and services. We hope the website or app helps you save time while allowing you to seamlessly opt-in or opt-out as you choose.
Cookies, Web Beacons, and Similar Technologies
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our websites.
When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your email address. Your email address is only saved if you register with us. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web site, such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.
Third-Party Advertising Partners
In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available.
Currently, we use third party-placed tracking pixels and cookies from advertising. In the future we may partner with companies to provide interest-based advertising. If this occurs, we will provide you with an opportunity to opt out when these advertisements are served.
Facebook Custom Audience Ads
We may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool allows us to personalize our ads based on your shopping experience with us. We do not share any of your personal information, including your shopping history, with Facebook. The tool lets us convert your email address to a unique number that Facebook uses to match to unique numbers Facebook generates from email addresses of its users. You may opt-out of Facebook Custom Audience ads.
Social Media Interactions
We invite you to socialize and share your product inspirations, finds and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins to allow Facebook to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook. We do not receive or control any of the content from Facebook Social Plugins. To remove a Facebook "Like" through Incredible Products, Inc. place your cursor in the "grayed out" Like button and click on the "X" that appears. This removes the "Like" from your Facebook Page.
Links to Other Websites and Services
Browser Do Not Track Signals
Please note your preference as stated below:
"I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events." "I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events." (Please note that direct mail requests may take up to four to six weeks to become effective.) "I prefer not to receive marketing phone calls such as special events, special appearances, or promotions or new product arrivals.
Incredible Products, Inc. respects your need to be able to access and update the personal information that you have provided to us. If you have registered online, you may access and update your personal information at any time by logging into your account. You may also request access and update your personal information by email or writing to the Incredible Products, Inc. Privacy Office at the contact information set out below (subject to certain exceptions and as prescribed by law). We may request certain personal information to verify the identity of the individual seeking access to their personal information records.
Incredible Products, Inc.
629 Camino De Los Mares Suite 203
San Clemente, CA 92673
California Privacy Rights
California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties or with corporate affiliates for those entities direct marketing purposes. We do not provide any personal information to third parties for their own direct marketing purposes.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website. To help guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. Additionally, we are asking all our customers to take measures to help protect personal information in their online accounts, including the following:
- Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses
- Reset your email account and phone passwords
- Use complex passwords
- Do not use the same password on more than one website
- Do not share your password with others
- Password protect your personal mobile device(s)
- Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal
Data Processing and Storage
Our third party service providers may process or store your personal information outside of the United States or Canada and other countries. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information of our use of Foreign Service providers please contact us as described below.
International Customer Privacy
Protecting the privacy and security of customer information is a top priority. In some cases, partners with outside vendors may help to facilitate transactions. When that is the case, we work closely with the vendor to ensure that the transaction is appropriately handled and all the information you provide is treated with the utmost care.
To sell and fulfill online purchases that customers choose to ship internationally, that they will carefully process your personal information, with at least the same level of privacy protection set forth in the Safe Harbor Privacy Principles as established by the U.S. Department of Commerce and approved by the European Commission.
Incredible Products, Inc. current policy, replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website. From time to time, we may update this Privacy Statement to reflect new or different privacy practices. We will place a notice online when we make material changes to this Privacy Statement. Additionally, if the changes will materially affect the way we use or disclose previously collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.